When the topic of a survey is sensitive or extremely private, the participants’ identity can be an important issue. In such a situation, anonymity and confidentiality may significantly affect...
Mail Survey Reminder is known to be effective in increasing response rates for mail surveys. Many studies have shown that an important factor in survey success is the number...
Customer surveys are one of the best ways to learn about your organization’s products, services, strengths, and weaknesses. Unfortunately, doing a survey too often can lead to frustration and...
In questionnaire design text, it is both important that question-wording should express what is being measured, and that appropriate response options are provided. However, there are times the latter...
Are you wondering if you should send your mail survey so close to the holidays? Learn the two main reasons we urge you to think twice and what to...
We are now in an age where sending feedback requests or surveys has never been so easy. Technology has made online surveys popular and has streamlined telephone and mail...
Are you interested in finding out what you can use to measure questions that are neither agreed nor disagreed? A Likert scale can help you measure attitudes and opinions...
Are you looking to streamline your Survey Return Schedule? Check out three tips for you to optimize the timing and management of your survey returns: Set an Appropriate Time...
In our blog on “Choosing the right sample size”, we provided a formula to ensure your target population is represented accurately. Knowing that number early is important for determining...