How to Avoid Over-Surveying Customers

Customer surveys are one of the best ways to learn about your organization's products, services, strengths, and weaknesses. Unfortunately, doing ...
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Effects of Badly Worded Survey Questions  

In questionnaire design text, it is both important that question-wording should express what is being measured, and that appropriate response ...
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Reasons to Avoid Sending Mail Surveys During the Holidays

Many experts believe that the holidays are a bad time to ask people to participate in survey research, yet there ...
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Tips in Managing a Long Survey

One of the main reasons people don’t complete surveys is because they are too long and complicated. A long and ...
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Five Ways to Avoid Survey Response Fatigue

We are now in an age where sending feedback requests or surveys has never been so easy. Technology has made ...
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